Telehealth across NSW

For most presentations, yes. Trials comparing video and in-person psychological therapy, including CBT, find broadly equivalent outcomes for many presentations. The practical barriers (travel, childcare, shift rosters, being seen walking into a psychologist's office in a small town) usually matter more to whether treatment succeeds.

• Significant dissociation, where I need to see more of you than a screen shows
• Acute risk requiring close monitoring
• Situations where you have nowhere genuinely private to take the call

• The video link in your appointment confirmation and reminders. It opens in your web browser: no app or account needed.
• A private space where you won't be interrupted for the full session
• A reliable internet connection. Video is best; phone can be used for some sessions if video isn't possible.
• Headphones, which make a bigger difference than people expect
• The address you're joining from, which I record for safety purposes

Medicare rebates apply to telehealth sessions with a Mental Health Treatment Plan on the same terms as in-person sessions. Workers compensation sessions by video are funded at the same rate as in-person sessions. Under SIRA's rules, workers compensation telehealth needs to be by video unless video genuinely isn't available.